Exploration and drilling operations conducted by a
company in which I held a very large interest indicated
that the Middle Eastern areas in which it held drilling
concessions would soon be producing crude oil in fantastic
quantities. Unfortunately, various factors and restrictions
would prevent importing more than a fraction of the
production into the United States.
On the face of things, the outlook was anything but
bright. Before long, immense quantities of crude oil would
be pouring up out of the ground—but unless something was
done, and quickly, most of it
would be virtually worthless.
Crude oil is, after all, only a raw material. It must be
refined into other products which must then be distributed
and marketed.
As time went on and more an
d more wells came in, there
were those who openly predicted that I would soon find my-
self in a position from which I could not extricate myself.
After spending staggering sums on obtaining the concession
and on exploration and drilling,
the company would be left
with oceans of crude oil which it could not market. There
were even those who gleefully rumored that it wouldn’t be
long before Paul Getty would be in serious financial
trouble.
I’ll admit the corner was getting a bit uncomfortable—
but it was far from being so tight that there was no way out
of it. To the chagrin of those who were predicting that the
Getty interests would soon drown in their oceans of excess
crude oil, we found—in fact,
we virtually created—new out-
lets for our production. If we couldn’t ship all our crude to
the United States for refining and sale, we would ship it
elsewhere, even if we had to
buy or build our own refineries
in other countries. And that is precisely what we did,
buying one almost brand-new refinery in Italy, building
another one in Denmark and finding other refinery
capacity elsewhere. Now, of course, the Getty interests are
avidly searching for
more
crude oil in the Middle East and
elsewhere in the world.
Experiences such as these—and there have been many
of them—have taught me that the time for the
businessman to think and fight hardest is when the tide
seems to be running against him and his prospects appear
bleak. He can frequently turn even the worst of bad
business situations to the advantage of his company, his
stockholders and himself.
The successful businessman—the true business leader—
is the individual who develops the ability to retain his com-
posure in times of stress and in the face of setbacks. The
young businessman should strive to acquire and develop
this and the related traits I have previously mentioned—
and he should try very early in his career, for it will not be
long before he encounters his first reverses and adversities.
The manner in which he meets the first few tight situations
in which he finds himself will often set the pattern for the
rest of his career.
Plainly, it is not possible for anyone to give a
businessman specific, step-by-step advice on what he
should—or should not—do when he suffers business
reverses. There are far too many variables; each situation
differs greatly from the next. On the other hand, there are
certain fundamental principles which will greatly aid any
businessman in meeting adverse situations and
transforming setbacks into successes:
1.
No matter what happens, do not panic. The panic-
stricken individual cannot think
or act effectively. A certain
amount of trouble is inevitable in any business career—
when it comes, it should be met with calm determination.
2.
When things go wrong, it is always a wise idea to
pull back temporarily—to withdraw just long enough and
far enough to view and evaluate the situation objectively.
3.
In the opening stages of any developing adverse situ-
ation, it may be necessary and advisable to give some
ground, to sacrifice those things which are least important
and most expendable. But it should be a fighting
withdrawal, a retrograde action that goes back only so far
and no further. It must never be a disorderly retreat.
4.
Next, all factors in the situation must be examined
with meticulous care. Every possible course of action must
be weighed. All available resources—cerebral as well as
financial, creative as well as practical—must be marshaled.
5.
Countermoves must be planned with the greatest
care and in the greatest of detail—yet with allowances for
alternative courses in the event unforeseen obstacles are
encountered. Counteraction must be planned on a scale
consistent with the resources available—and the goals set
must be conceivably attainable. It is well to bear in mind,
however, that the impetus of a properly executed
counterattack very often carries the counterattacking force
far beyond the point from which it was driven in the first
place.
6. Once everything is ready, action should be taken con-
fidently, purposefully, aggressively—and above all, enthusi-
astically. There can be no hesitation—and it is here that
the determination, personality and energy of the leader
count the most.
The businessman—young or ol
d—who guides himself ac-
cording to these principles when he has suffered reverses
will not remain at bay very long.